Shipping & Returns

Thank you for supporting Arma Dei. Every purchase helps further our mission of sharing the love of Christ and serving our communities through meaningful outreach. Because each item is made especially for you after your order is placed, we ask that you carefully review the information below before completing your purchase.

  • All Arma Dei products are made to order. Please allow 3–7 business days for processing before your order ships.

    Once your order has been shipped, you will receive a confirmation email with tracking information. Shipping times may vary based on your location and the shipping carrier.

    Please double-check that your shipping address is correct before placing your order. Arma Dei is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete shipping information.

    If your package is delayed in transit, please allow additional time for the shipping carrier to complete delivery. While we are happy to assist in locating your package, delivery timelines are ultimately the responsibility of the shipping carrier.

  • Because every item is made specifically for you, all sales are final. We are unable to accept returns, exchanges, or cancellations due to:

    • Ordering the incorrect size

    • Changing your mind

    • Color or style preference

    • Buyer's remorse

    Please refer to our size guide before placing your order. If you have questions about sizing or a product before purchasing, we're happy to help.

  • If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

    To help us resolve your claim as quickly as possible, please include:

    • Your order number

    • A brief description of the issue

    • Clear photos of the item and packaging

    Once your claim has been reviewed, we will gladly work with you to provide an appropriate resolution.

  • Because orders begin processing shortly after they are placed, we cannot guarantee changes or cancellations once production has started. If you notice an error immediately after placing your order, please contact us as soon as possible, and we will do our best to assist before production begins.

  • Once a package has been marked as delivered by the shipping carrier, Arma Dei is not responsible for lost or stolen packages. If this occurs, we recommend contacting the shipping carrier directly to file a claim. We are happy to provide any available shipping information to assist you.

  • If you have any questions about your order or need assistance, please contact us through our Join the Mission page. We are committed to serving you with excellence and appreciate your support of the Arma Dei mission.

    Thank you for partnering with us. Every purchase is more than an order—it is an investment in a mission dedicated to being the hands and feet of Jesus by serving others with compassion, generosity, and purpose.